In this episode, we sit down with Ayham Aldajane, Director of Business Development at Nōwn POS, to discuss how restaurants and foodservice businesses can leverage digital tools and automation to succeed in today’s fast-changing hospitality landscape.
The Digital Transformation of the Restaurant Industry
Over the past few years, the food and hospitality sector has undergone a massive digital transformation. From mobile ordering to contactless payments, technology is now central to how restaurants operate, serve customers, and scale efficiently.
Nōwn POS is at the forefront of this movement — providing smart, all-in-one Point of Sale (POS) solutions designed to help restaurant owners streamline operations, boost sales, and deliver an exceptional customer experience.
Try our Restaurant Profit Margin Calculator today to estimate your restaurant’s performance
About Nōwn POS
Nōwn is a Canadian POS and digital commerce platform that empowers restaurants to manage their entire customer journey — from order to payment to loyalty — through one integrated system.
Their platform supports:
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In-store and online ordering
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Mobile app integrations
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Customer loyalty and rewards programs
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Detailed analytics and insights
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Seamless payment processing
By combining hardware, software, and data, Nōwn helps restaurant owners adapt to modern consumer habits — particularly the shift toward takeout, delivery, and mobile-first dining experiences.
Key Topics Discussed with Ayham Aldajane
In the interview, Ayham shares valuable insights about how restaurant owners can thrive in an increasingly digital marketplace.
1. The State of the Food and Hospitality Industry
Ayham discusses how the industry continues to evolve after major disruptions, with a focus on efficiency, adaptability, and customer convenience.
2. How Restaurant Owners Are Adapting
Many operators are embracing cloud-based POS systems, delivery integrations, and online ordering platforms to keep pace with changing consumer expectations.
3. Takeout and Delivery Business Models
Ayham offers strategies for executing a successful takeout and delivery model, from menu design to logistics and customer engagement.
4. The Must-Have Digital Tools for 2026
Looking ahead, every restaurant should have:
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A mobile-friendly online ordering system
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Integrated POS and delivery management software
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A loyalty and rewards program to retain customers
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Real-time data and analytics for smarter decision-making
These tools aren’t just nice-to-have — they’re essential for profitability and long-term success.
Our Take
The future of hospitality is digital. Companies like Nōwn POS are helping restaurants bridge the gap between in-person dining and online convenience, empowering business owners with the tools they need to compete and grow.
Watch the full interview above to learn how technology is shaping the restaurant industry.
Visit Nōwn POS or explore restaurant financing and business tools on Smarter Loans to learn more.
Video by:
Vlad is the President and Co-Founder of Smarter Loans, Canada's original and largest loan comparison website. He is a passionate entrepreneur and business leader in the Canadian financial sector. He was selected as a 2019 Top 25 Leaders in Lending by the Canadian Lenders Association. Vlad is an author at Smarter Loans, and has been featured in publications like the Toronto Star and National Post, among others.
