Trusted by more than 2,000,000 Canadians since 2016

Fairstone

Avg. Rating: 4.5 (25 reviews)

Fairstone is a leading provider of responsible lending solutions, with a nearly 100-year legacy in Canada. As an operating subsidiary of Fairstone Bank of Canada, Fairstone offers unsecured personal loans and secured personal loans to near-prime customers online and in 250 branches coast to coast.

Read our Fairstone company review.

  • TIME IN BUSINESS: Since 1926
  • # OF CUSTOMERS: Over 1M
  • LOANS OFFERED: Installment Loan, Debt Consolidation, Home Equity, Secured Loan (Asset Based)
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1-800-995-2274

630 René-Lévesque West suite 1400 Montréal, QC H3B 4Z9
Call Center: Visit any of the 250+ branches coast to coast 8am - 5pm (EST) Monday - Friday
Support Offered:
  • Visit a Branch
  • Call Centre
  • Web Chat
  • Email
Availability: All of Canada except Nunavut

Products Offered

Below are all the products offered by this company.

Conditions & Rates

Interest rate19.99% – 39.99% Amount $500 – $50,000 Term 6 – 120 Months

Eligibility & Documents

Who is eligible

  • In accordance with provincial requirements.

What you need to provide

  • Personal identification
    Proof of income
    Housing information

Repayment & Issuance

How fast can you get the money Under 48 hours Funding method Direct deposit How does repayment work Bi-weekly, semi-monthly or monthly payments.

Articles About Fairstone

By Fairstone

Fairstone is one of Canada's leading non-bank lenders, with roots in Canada since 1923. They offer flexible loan products, from personal loans to home equity loans and debt consolidation.

Articles by Fairstone

By Fairstone

If you’re wondering what debt consolidation is and if it’s right for you, our partners at Fairstone shared several scenarios where debt consolidation is worth looking into.

Articles About Fairstone

By Fairstone

Fairstone is one of Canada's leading non-bank lenders, with roots in Canada since 1923. They offer flexible loan products, from personal loans to home equity loans and debt consolidation.

By Smarter Loans Staff

The Smarter Loans Staff is made up of writers, researchers, journalists, business leaders and industry experts who carefully research, analyze and produce Canada's highest quality content when it comes to money matters, on behalf of Smarter Loans. While we cannot possibly name every person involved in the process, we collectively credit them as Smarter Loans Writing Staff. Our work has been featured in the Toronto Star, National Post and many other publications. Today, Smarter Loans is recognized in Canada as the go-to destination for financial education, and was named the "GPS of Fintech Lending" by the Toronto Star in 2019.

Frequently Asked Questions About Fairstone

What is Fairstone?

Fairstone is a leading provider of responsible lending solutions, with a nearly 100-year legacy in Canada. As an operating subsidiary of Fairstone Bank of Canada, Fairstone offers unsecured personal loans and secured personal loans to near-prime customers online and in 250 branches coast to coast.

Is Fairstone Safe?

Fairstone provides responsible borrowing solutions at over 250 branches coast to coast. Fairstone also partners with businesses across Canada to offer consumer financing. They have over one million customers and are one of the leading alternative Canadian lender of personal loans.

What Products and Services Does Fairstone Offer?

Fairstone offers installment loans, debt consolidation, home equity loans and secured loans that are asset based. They also partner with leading retailers and auto dealerships across the country to offer customers financing options.

How Much Can I Borrow from Fairstone?

Fairstone loans range from $500 and $50,000. Unsecured personal loans are from $500 and $20,000. Secured personal loans from $5,000 and $50,000.

What Is the Interest Rate on a Fairstone Loan?

You can expect to pay anywhere from 19.99% to 39.99% interest on a Fairstone loan. Unsecured loans start at 26.99% the interest rate for a secured loan starts at 19.99%.

What Is the Term Length for a Fairstone Loan?

Terms on Fairstone loans are between 6 and 120 months.

How to Qualify for a Fairstone Loan?

You are eligible for a loan through Fairstone if you are at least 18 years old, can prove an income of minimum $1,200 and are a Canadian resident. All these requirements apply, plus you are required to own a home if you seek their home equity loan.

Can I Apply Online for a Fairstone Loan?

Yes, you can apply anytime online using their online application form that's available for you to fill out 24/7.

How Fast Can I Get a Loan from Fairstone?

If approved, you can receive funds via direct deposit within 24 hours.

How Will Fairstone Send Me the Loan?

The most common way to distribute loan funds is through direct deposit into your bank.

How Does Loan Repayment Work at Fairstone?

Similar to how you receive loan proceeds through direct deposit, you can also set up automatic pre-authorized payments bi-weekly, semi-monthly or monthly.

Which Provinces Is Fairstone Available in?

Fairstone operates in all of Canada except for Nunavut.

What Kind of Customer Support Does Fairstone Offer?

You can get a hold of Fairstone customer support through various means, including their email, call centre and web chat.

What are Fairstone Working Hours?

You can apply for a loan online anytime using Fairstone's online application. However, if you'd like to speak to someone, their call centre operates weekdays from Monday to Friday between 8am - 5pm (EST). Visit one of their 250 branches. Additionally, they have an email, live chat system on their website and can be contacted through their Facebook chat.

Fairstone Reviews

Avg. Rating: 4.5 (25 reviews)
Excellent

A personal loan is convenient — it just works for me. Whenever I come in to the branch or I’m on the phone, it’s always a positive experience. Good people, good surroundings, positive atmosphere. I would recommend this place to anybody.

John F
Very Good

Great to know they help when the Banks turn their backs on you!

S W
Excellent Customer Service

Customer service is absolutely top notch.

Paul
Highly Recommended

Great place! Was easy and fast to get funding too with a "fair" credit rating. Jasmin was the agent that assisted me, she was very friendly and explained everything thoroughly. Her manager was also extremely friendly. It is a very welcoming environment. I would definitely recommend them to family and friends!

Courtney
Thank you Fairstone

Ran into a bit of financial trouble and with fairstone we are on our way to a better credit score, and have since cleared up some major debt that was weighing us down. I found the experience i had with fairstone to be plesant and not painful at all. As long as you have your ducks in a row before proceeding to apply there should be no problem. Yes the interest is high but as your credit improves you can always re finance, and if your on a financial pinch these are the people that will help see you through. Again thanks fairstone.

James
Great Experience

Great experience with these folks. They are very professional, and know the educated way to solve any financial issues you may have. Not to mention very friendly and unjudgemental. I would recommend them to anyone. Thanks

Dave
Very Happy

Awesome, they helped me consolidate all my debts and they are friendly and easy to talk to I would definitely recommend them to all my friends and anyone who needs help with debt

Paul
Friendly staff

Hello, this was my first time trying Fairstone. I was very happy with my experience, I don't do much of my financial stuff online but needed some quick cash and decided to try them. I have good credit so I was able to get approved and funded quickly.

Samantha B.
Fast approval

I got approved and funded within 48 hours which was great. The interest rate is a bit high but I was fine to pay a premium for the quick turn around. Would recommend to those that can handle paying more interest for quick money.

Scott
Client

Prince and Justine from the Longfellow Branch are totally awesome

Vincent
Loan

Called and talk to Sandra Murphy in the saint john branch and she was so helpful she answered all my questions and had things underway in no time. Sandra made browwing this loan easy for your needs. Times and her friendly ways made us feel comfortable. Thank you Sandra !!!

Dianna Cole
Excellent Service

I met with Terrina O'Donnell at the Fairstone location in west side Saint John New Brunswick. She was very pleasant to talk to. She made it feel like a friend helping a friend rather than it being "just business".

Nicole Seamone
Excellent service

I deal with saint john nb branch sandy is who we deal with she is wonderful during this pandemic helped us alot thank you

Keith myshrall
Excellent service

I deal with saint john nb branch sandy is who we deal with she is wonderful during this pandemic helped us alot thank you

Keith myshrall
Great experience

I have borrowed from fairstone twice now, both time they have been great worked with me to make my payments unaffordable. Very friendly and great for explaining every detail. I would not hesitate to use them again..
Joanne

Joanne Lerno
Satisfied customer

I am a very happy blessed customer of fairstone torbay rd st John's Newfoundland. I dealt with lori and norm. They went above and beyond to help us. Very professional and sweet caring individuals. I highly recommend fairstone to anyone. When bad luck seems to be the only luck call lori at fairstone and have some good luck brought into your life.

Tara saunder
North Sydney Fairstone

North Sydney Fairstone, made this so fast an easy was a pleasure to talk with an so helpful! Definitely recommend!

Ashley McLaughlin
Rate

Interest rate 26.99% up to 39.99 % wooow stupidly high interest

Dalibor
my review

Easy to deal with and can help me boost my credit score through the advise of my finance specialist named Dylan Lobo. As well as Megan they're both so accommodating. In few hours the loan I made went into my bank account immediately. Hope they can help and educate people who are in need.

Rosanna Carreon
Great service

Sakshi (Markham) gave me a call, I thought she wanted to offer me a loan, I was about to decline because I don't have a job right now. But she insisted that my loan was insured. Guess what, in 24 hours after I sign insurance paper, They offer to pay about 12 months of my loan. I was amazed how efficiently she dealt with my issue. She is the best.

Micheline Handy
Call when you say your going to call

I feel that if a store manager says they are going to call in a half hour, the call should be close. I called at 11 ish and I am still waiting at 2:30. I have called and got an answering machine. I feel frustrated and that your company does not appreciate my business.

Melissa Louie
Great customer Service

The staff at the West Saint John, NB location are awesome. They are very professional , yet personal. Terrina O'Donnnel and Sandy are the best at what they do . I highly recommend giving them a visit!

Susan Stevens
Be Aware

My uncle recently passed away. They had a loan from this company for a washer and dryer. I am not too sure exactly how long ago. In either event I will be bringing this to the better business bureau and probably CBC. I am paying the account off today and it is for more than what the washer and dryer was worth in the first place. Please be aware of these companies.

L.Ignace
Great customer Service

The staff at the West Saint John, NB location are awesome. They are very professional , yet personal. Terrina O'Donnnel and Sandy are the best at what they do . I highly recommend giving them a visit!

Susan Stevens
Fairstone was fair!

Went with a company with a proven track record and was not disappointed.

Derek Z

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