B2B Bank

Avg. Rating: 3.0 (2 reviews)

B2B Bank is a Schedule I Canadian bank that serves a network of some 27,000 financial professionals across key business verticals including: financial advisors and their dealerships; deposit and mortgage brokers and their firms; mutual fund and insurance manufacturers; MFDA and IIROC members. We offer high quality products and services with competitive pricing and exceptional service across all lines of business including: Investment and RSP Loans, Mortgages, Banking Services, Deposits, Investment Accounts and Services.

  • # OF CUSTOMERS: OVER 10,000
  • LOANS OFFERED: Investment Loans, RSP Loans, Mortgages


199 Bay Street, Suite 600 Toronto Ontario M5L 0A2
Call Center: No call center hours provided
Support Offered:
  • Help Center/Blog
  • Email Support
Availability: All of Canada

B2B Bank Reviews

Avg. Rating: 3.0 (2 reviews)
Great experience with B2B

Everything went well. Was able to assist me with all my needs. Customer service was excellent! Would give 10/10.

Never ending frustration

B2B Bank is an absolute nightmare to deal with. Apparently this has been the case for years based on the other reviews, but the Pandemic and working from home scenarios have clearly made this much worse. There is absolutely no internal communication whatsoever, and no way to speak to anyone except front line customer service agents who have no clue what is going on. A very simple process of applying for a new loan to replace a previous one that had a co-signer who needed to be removed has turned into a 3-month ordeal, that has included an endless parade of misinformation, one unauthorized withdrawal of many thousands of dollars from my account, weeks of frustration, and nearly cost me my house.

Andy L

Compare B2B Bank with another Company:

Write a Review