KOHO is a Canadian fintech company that offers reloadable prepaid Mastercard cards combined with a mobile app. Unlike a traditional bank, KOHO provides a modern, low-fee way to spend, save, earn cashback, and build credit. Their plans range from free options to premium subscriptions, designed for Canadians looking to take control of their everyday finances.
Products Offered
Below are all the products offered by this company.
Compare KOHO Plans at a Glance
Feature | Essential (Free) | Extra | Everything |
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Monthly Fee | $0 | $12 | $14.75 |
Unlimited Cash Back (groceries, transport, food & drinks) | 1% | 1.5% | 2% |
Earn Interest on Balance | Up to 2.5% | Up to 3% | Up to 4% |
Free Credit Score | Included | Included | Included |
Instant e-Transfers | Yes | Yes | Yes |
No Foreign Transaction Fees | No | Yes | Yes |
Discount on Credit Building | — | 30% off | 50% off |
Personal Phone Support | — | — | Included |
Best For | No-fee everyday use | Higher rewards & travel | Max perks & priority support |
Plans and features can change. Confirm the latest details in the KOHO app before applying.
KOHO Products Summary
KOHO offers a range of features that help Canadians spend, save, earn, and travel smarter – all in one mobile-first account.
KOHO Spend Account
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Reloadable prepaid Visa card for everyday purchases.
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Works in-store, online, and with mobile wallets.
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Get a virtual card instantly and start using it right away.
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Real-time balance updates and instant notifications.
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Includes direct deposit and instant e-Transfers.
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No credit check required to open.
Earn Interest on Your Balance
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Earn interest on every dollar in your account, depending on your plan.
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No need to move money between chequing and savings.
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Interest is paid automatically and viewable in the app.
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Great for short-term savings or building an emergency fund.
Cash Back on Everyday Spend
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Earn cash back on categories like groceries, dining, and transit.
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Access exclusive rotating offers from KOHO partners.
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Rewards are tracked automatically inside the app.
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Cash back can be redeemed toward savings goals or Vaults.
Budgeting, Vaults & RoundUps
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Budgeting tools let you set category-specific limits.
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Vaults help separate money for bills, rent, or personal goals.
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RoundUps save spare change automatically with every purchase.
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Weekly insights and spending summaries keep you on track.
Travel & FX Features
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Use your KOHO card abroad as easily as at home.
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Some plans reduce or remove foreign transaction fees.
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Supports both physical and virtual cards.
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Perfect for international travel and online shopping.
Security & Support
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Lock and unlock your card instantly in-app.
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Set custom spending controls.
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Real-time alerts for every transaction.
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Friendly and fast in-app customer support.
Contact information
Frequently Asked Questions About KOHO Financial
What is KOHO Financial?
How does KOHO work?
Once you sign up, you receive a KOHO Mastercard (physical and/or virtual). You load money into your KOHO account via direct deposit, e-Transfer, or linking a bank account. From there, you can: - Spend anywhere Mastercard is accepted - Earn cashback on everyday purchases - Set savings goals and use automatic round-up features - Earn interest on your balance (up to 4% with premium plans) - Use credit-building tools to improve your credit score
What are the main KOHO account plans?
KOHO currently offers three main plans: - Essential (Free): $0 monthly, 1% cashback on groceries, dining & transport, earn up to 2.5% interest. - Extra ($12/mo): 1.5% cashback on groceries, dining & transport, earn up to 3% interest, no foreign exchange fees. - Everything ($14.75/mo): 2% cashback, earn up to 4% interest, priority support, waived FX fees, and 50% off KOHO Credit Building.
Where is KOHO available?
The KOHO card is available to everyone in Canada, including residents of Quebec.
How do I create an account with KOHO?
Sign up within the KOHO app for iOS or Android. Your KOHO card will come within 10 days. All you need is a Canadian bank account to send your first e-Transfer from.
Does KOHO affect my credit score?
Simply using a KOHO account will not impact your credit score. However, KOHO offers an optional Credit Building program that reports your on-time payments to a major credit bureau, helping you improve your score over time. Premium subscribers get discounts on this service.
Can I use KOHO abroad?
Yes. The KOHO Mastercard works anywhere Mastercard is accepted worldwide. With Extra and Everything plans, you’ll also enjoy no foreign transaction fees, making KOHO a strong choice for frequent travelers.
Is KOHO a bank?
No, KOHO is not a bank. KOHO is a fintech platform that partners with federally regulated financial institutions, including Peoples Trust and Mastercard, to deliver secure banking-like services. All funds in KOHO accounts are held by Peoples Trust, a member of the Canada Deposit Insurance Corporation (CDIC). This makes KOHO safe, trusted, and compliant with Canadian regulations.
Is KOHO safe?
Yes. KOHO is regulated in partnership with Peoples Trust, which is CDIC-insured. That means eligible deposits are protected up to $100,000. The KOHO Mastercard also comes with standard security protections like zero liability for unauthorized purchases, plus in-app card lock/unlock features.
Can I use the KOHO card with my partner?
Yes. You can have personal or joint accounts so the KOHO card could be good for couples who are just starting to merge their finances.
How much does KOHO cost?
- Essential Plan: No monthly fee. - Extra Plan: $12/month or $120 annually. - Everything Plan: $14.75/month or $149 annually. Other common fees include $2 for ATM withdrawals, while many transactions (like e-Transfers and card spending) are completely free.
Can I use KOHO for online purchases?
Yes. KOHO works everywhere prepaid Mastercards are accepted. All you need to do is enter your card info — card number, your name, CVV, and expiration date.
How does KOHO compare to traditional banks?
KOHO is designed for cost savings and simplicity. Unlike many banks, KOHO doesn’t charge monthly account fees for its basic plan, offers higher cashback on everyday spending, and provides budgeting tools directly in the app. However, KOHO doesn’t yet offer services like mortgages or investment accounts, so it works best as a daily spending and saving tool alongside other financial products.
What do customer reviews say about KOHO?
KOHO reviews are generally positive, with users praising the ease of use, cashback rewards, and budgeting tools. Many Canadians appreciate the transparency compared to big banks. Some negative reviews mention occasional delays with customer support or technical glitches, but overall KOHO is highly rated as one of Canada’s top challenger financial apps.
KOHO Financial Reviews
Avg. Rating: 5.0 (3 reviews)
“Really liking KOHO since I joined 2 months ago. The cash back on the premium plan paid for itself already. Loving my sick card, always get comments on it. ”
“Great bank who seem to be about helping the people. Lots of great reasons to use KOHO , incentives, cash back on purchases ,just to name a couple. Check it out and you are skeptical like I was , you will soon feel at ease. Great app , great online banking. (via Google reviews)”
“Love the RoundUp feature!!!”