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Slack

Avg. Rating: 5.0 (2 reviews)

Slack is a communication tool for businesses that allows teams to collaborate through workspaces. Its primary intent is to offer a simple communication platform with the ability to create separate channels for different teams. Slack allows easy sharing of files, voice or video calls, and private messages. Businesses can integrate over 2,200 third-party services with Slack, including Google Docs, Dropbox, Zapier, Github, and many others.

Slack provides free and premium services. Its free service allows teams to search up to 10,000 messages, integrate 10 apps, support one-to-one video calls, and two-factor authentication, but eventually comes to an end. Its premium plans include Standard ($6.67), Plus ($12.50), and Enterprise Grid.

  • TIME IN BUSINESS: Since 2009
  • # OF CUSTOMERS: Over 10M

500 Howard St, San Francisco, CA 94105, United States
Call Center:
Support Offered:
  • Online Inquiry Form
  • Help Centre
  • Social Media
  • Blog
Availability: Worldwide

Products Offered

Below are all the products offered by this company.

Standard

For small and medium-sized businesses.

Pricing:

$6.67 USD per person, per month, when billed yearly
$8 USD/person, per month, when billed monthly
Features:
  • 10 GB storage per member
  • 15 people max for group video chats
  • for the #general channel only, manage channel posting

Plus

For larger businesses or those seeking advanced administration tools.

Pricing: 

$12.50 USD per person, per month, when billed yearly
$15 USD/person, per month, when billed monthly
Features:
  • 20 GB storage per member
  • get support 24 hours a day with a max 4 hour response time
  • ability to export all corporate messages unlike the Standard plan

Enterprise Grid

For very large businesses or those in highly regulated industries.

Pricing: 

To get a price estimate for Enterprise Grid, please contact Slack’s Sales team
Features: 
  • 1 TB storage per member
  • get a designated account and customer success team
  • benefit from unlimited work spaces, apps & integrations

Frequently Asked Questions About Slack

What is Slack?

Slack is a communication tool for businesses that allows teams to collaborate through workspaces. Its primary intent is to offer a simple communication platform with the ability to create separate channels for different teams. Slack allows easy sharing of files, voice or video calls, and private messages.

How much does Slack cost?

Slack provides free and premium services. Its free service will come to an end, but allows teams to search up to 10,000 messages, integrate 10 apps, support one-to-one video calls, and two-factor authentication until then. Its premium plans include Standard ($6.67), Plus ($12.50), and Enterprise Grid.

Can you integrate third-party services with Slack?

Businesses can integrate over 2,200 third-party services with Slack, including Google Docs, Dropbox, Zapier, Github, and many others.

Is Slack safe?

Slack is one of the world’s leading channel-based messaging platforms, used by millions to align their teams, unify their systems, and drive their businesses forward. Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. Slack has 12 million daily active users, has over 119,000 paid customers, and is used by 65 of the Fortune 100 companies.

What is a Slack channel?

A Slack channel is a place for everything related to a project, topic, or team. You can create a channel to collaborate, whether with internal teams or external partners, and everyone sees the same messages and stays on the same page.

Does Slack charge for additional member use?

At Slack, you only get billed for what you use, so you don’t pay for the members who aren’t using Slack. And if someone you already paid for becomes inactive, they'll add a prorated credit to your account for the unused time.

Who uses Slack?

Fortune 100 companies use Slack, to corner markets, and millions of people around the world that want to connect their teams, unify their systems, and need a collaboration hub to bring their teams and tools together.

Is Slack better than email?

Slack makes it easy to access real-time conversations, unlike emails that can get buried and hard to find. If you need someone's attention then Slack helps get a quick response by notifying your team member and everyone knows how to move work forward knowing who's responsible for what, all seen on one active and open channel. Also, Slack is not susceptible to spam, which causes 90% of data breaches like email.

Is Slack secure to discuss confidential information?

Yes, you can securely discuss confidential information in Slack. Slack offers multiple ways to ensure that your information, conversations, and files stay safe. Slack delivers enterprise-grade security at every layer, adhering to multiple compliance certifications, and is FedRAMP Moderate authorized.

Slack Reviews

Avg. Rating: 5.0 (2 reviews)
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I Slack

This is the good kind of slacking! We use it for our company all the time. Have many channels going. Way easier than email once you get used to it.

Kelly
Standard plan

We are currently on the standard plan which is their cheapest paid plan. It's great if you have 10 people or less. Got most of the features that you would ever need and all conversations are saved.

Jeff

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